Apr 01, 2023
HA 512 - Quality Management and Performance Improvement
Focuses on health care quality and performance improvement in the United States and the means by which progress is accomplished in health care organizations. Because society expects that progress will result in continuous improvement of health care products and services, course materials will assist in promoting the understanding of the issues surrounding quality and performance improvement in health care. This will be done through an examination of quality assurance, continuous quality improvement and performance improvement in management and performance systems. It will also assist in the review and understanding of mechanical and analytical data available to formulate, develop, and implement quality performance improvement initiatives.
Prerequisites & Notes
HA 500, HA 511 or HA 520
Assignments: 3 Units
Interactivity: Discussion Board
Final Assessment: Research Paper and Final Exam
Course Learning Objectives
Upon completion of this course, you should be able to do the following:
- Understand the issues surrounding quality and performance improvement in health care (because society expects that progress will result in continually better health care products and services).
- Have a better understanding of quality assurance, total quality management, quality improvement, continuous quality improvement, quality management, and performance improvement as tools for defining, measuring, and affecting performance improvement.
- Obtain an understanding of the mechanical and analytical tools available to assist in formulating, developing, and implementing quality and performance improvement initiatives.
- Utilize the mechanical and analytical tools to assist your organization, or potential organization, in adding value through performance improvement.
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