HA 512 - Quality Management and Performance Improvement

Interactivity: Discussion Board

Final Assessment: Research Paper and Final Exam

Course Learning Objectives
Upon completion of this course, you should be able to do the following: 

• Understand the issues surrounding quality and performance improvement in health care (because society expects that progress will result in continually better health care products and services). 
• Have a better understanding of quality assurance, total quality management, quality improvement, continuous quality improvement, quality management, and performance improvement as tools for defining, measuring, and affecting performance improvement. 
• Obtain an understanding of the mechanical and analytical tools available to assist in formulating, developing, and implementing quality and performance improvement initiatives. 
• Utilize the mechanical and analytical tools to assist your organization, or potential organization, in adding value through performance improvement.