Nov 21, 2024  
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2024-2025 Online Catalog
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HS 515 - Health Services Management

This course introduces students to operational management of a healthcare organization. Topics such as organizational structure, management planning, use and control of resources, problem-solving, uses of information, decision-making, and the roles of senior managers are studied in the context of different health care delivery settings. Goal-setting and coordination among key health care workers are studied in connection with professional values, conflict resolution, and quality assessment.

Prerequisites & Notes
None.

Assignment Overview
  • Assignments: Varied throughout the term
  • Interactivity: Discussion Boards
  • Final Assessment: Final Project


Course Learning Objectives
Upon completion of this course, you should be able to do the following:

  • Evaluate and effectively apply traditional and current management and governance models.
  • Develop a rationally-based management/administrative style for use in your career.
  • Understand how healthcare organizations are governed, managed, and structured.
  • Analyze effective functional relationships among a Board of Directors, the CEO and Senior Administration, with the Medical Board and the medical staff.
  • Explain the structure, functions and relationships of the various components of health care organizations.
  • Evaluate effective functions and roles of health care administrators in relation to internal and external environments.
  • Balance operational and strategic issues to effectively manage and lead health care organizations.
  • Utilize critical thinking skills to analyze and take logically-based actions for real-life problems and challenges in health care management.


Credits: 3


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