Nov 22, 2024  
2017-2018 Saint Joseph’s College Online 
    
  Catalog Home
  College Home Website
  Admissions
  General Information
  Graduate Programs
  Graduate Policies
  Graduate Courses
  Undergraduate Programs
  Undergraduate Policies
  Undergraduate Courses
  Summer Programs
  Summer Courses 2018
  Summer Tuition and Fees
  Policies and Procedures
  Consumer Grievance Policy
  Student Resources
  Textbook and Materials
  Graduation
  Brightspace Login
  Distance Learning
  Contact Information
  Administration
  Faculty
  Staff
  On-Campus Programs at a Glance
  Tuition and Fees
  My Portfolio
HELP
2017-2018 Saint Joseph’s College Online [Archived Catalog]

Facebook this Page (opens a new window)
Tweet this Page (opens a new window)
Add to Portfolio (opens a new window)

MG 320 - Conflict Management and Mediation

Focuses on the nature and practice of conflict resolution and negotiation. The intent is to increase awareness, develop skills and build knowledge of constructive conflict management processes and approaches, as well as mediation strategies and practices. The course explores how our personal histories impact our perceptions regarding our approach to conflict and mediation.

Assignment Overview
  • Assignments: 4 Units
  • Interactivity: Discussion Board
  • Final Assessment: Final Paper


Course Learning Objectives
Upon completion of this course, you should be able to do the following:

  • Describe the nature and causes of conflict.
  • Identify communication skills and negotiation techniques for conflict resolution.
  • Demonstrate knowledge of mediation and the role of the mediator.
  • Identify facilitative strategies for the mediator.
  • Apply conflict-resolution skills and mediation methods in the workplace and other real-life situations.


Credits: 3


Facebook this Page (opens a new window)
Tweet this Page (opens a new window)
Add to Portfolio (opens a new window)