HA 330 - Health Care Administration: Management Foundations

Interactivity: Discussion

Course Learning Objectives
Upon the completion of this course, you should be able to do the following: 

1.  Recognize the factors that contribute to the complexity of health care delivery in the United
States for the twenty-first century.

2. Differentiate between leadership and management.

3. Apply the various theories of employee motivation.

4. Apply the factors that contribute to high-performing teams.5. Utilize effective communication techniques.

6. Differentiate between productive and dysfunctional conflict.

7. Apply conflict management techniques.

8. Implement a quality improvement process.

9. Apply a process to plan and implement information technology improvements.

10. Understand the concepts of strategy and strategic management.

11. Explain the factors that lead to health care alliances.

12. Identify the most important federal and state regulatory programs and how they affect
health care management.

13. Identify the key concepts of health care consumerism.

 

Credits: 3