Nov 22, 2024  
2022-2023 Online College Catalog 
    
  Catalog Home
  College Home Website
  Admissions
  General Information
  Academic Calendar
  Graduate Programs
  Graduate Policies
  Graduate Courses
  Undergraduate Programs
  Undergraduate Policies
  Undergraduate Courses
  Non-Credit Programs
  Non-Credit Courses
  Policies and Procedures
  Consumer Grievance Policy
  Student Resources & Support
  Textbook and Materials
  Graduation
  Brightspace Login
  Distance Learning
  Contact Information
  On-Campus Programs at a Glance
  Tuition and Fees
  My Portfolio
HELP
2022-2023 Online College Catalog [Archived Catalog]

Facebook this Page (opens a new window)
Tweet this Page (opens a new window)
Add to Portfolio (opens a new window)

MG 320 - Conflict Management and Mediation

Focuses on the nature and practice of conflict resolution and negotiation. The intent is to increase awareness, develop skills and build knowledge of constructive conflict management processes and approaches, as well as mediation strategies and practices. The course explores how our personal histories impact our perceptions regarding our approach to conflict and mediation.

Prerequisites & Notes
General Education Elective

Business Elective

Assignment Overview
Varied Weekly Assignments.

Final Paper 

Course Learning Objectives
Upon completion of this course, you should be able to do the following:

  • Describe the nature and causes of conflict.
  • Identify communication skills and negotiation techniques for conflict resolution.
  • Demonstrate knowledge of mediation and the role of the mediator.
  • Identify facilitative strategies for the mediator.
  • Apply conflict-resolution skills and mediation methods in the workplace and other real-life situations.


Credits: 3


Facebook this Page (opens a new window)
Tweet this Page (opens a new window)
Add to Portfolio (opens a new window)