Nov 23, 2024  
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2010-2011 Saint Joseph’s College Online [Archived Catalog]

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ED 565 - Negotiation and Mediation in Learning Organizations

Conflicts of various types can become a defining and overwhelming element in organizational life, diverting time and resources from the important tasks at hand. It is the responsibility of professionals to be able to recognize conflicts and to possess the skills necessary to assist in the resolution process. This course will help students to understand the types and dimensions of conflict, and to appreciate the dynamic positive changes that can occur as a result of their appropriate resolution. Learning practical alternative conflict resolution skills is a main focus of this course.

Credits: 3


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